Tuesday, February 4 | 7:00 - 7:50 am
Tap into Innovative Strategies to Drive Performance Improvement
Kirk Soileau, CEO, Natchitoches Regional Medical Center
Matt Walker, PharmD, CEO, William Bee Ririe Hospital
Kristi Martinsen, Hospital State Division Director, Federal Office of Rural Health Policy, HRSA
Rural hospitals across America are taking bold steps within their communities and in partnership with their leadership peers to improve performance. Join this conversation to gain actionable ideas for boosting quality and addressing readmissions and learn how one hospsital has used a multi-pronged technical assistance approach through the development of partnerships, care coordination, and hiring an ER navigator, to become one of the nation’s TOP 100 SafeCare Hospitals. And then discover how a rural hospital CEO uses innovative strategies to leverage a network of other hospital CEOs on performance improvement initiatives and community engagement. Examples of excellence and innovation are in the field—this session will inspire you to launch your own transformation initiatives.
Emotional Intelligence: One of the Highest Indicators of Success in the Workplace
Laurie Cure, PhD, President/CEO, Innovative Connections
Marilyn Schock, CEO, UC Health North
Research says that leaders fail for a variety of familiar reasons. But what accounts for leadership success? What we know is that emotional intelligence (EI) is the #1 predictor of professional and personal excellence with 90% of top performers in organizations having higher levels of EI. Integration of this critical competency is quickly becoming a requirement as a briskly changing environment necessitates skills in self-awareness, trust building, conflict management, listening and empathy. This session will provide attendees with strategies to build EI skills in themselves and their teams and review the example of one rural hospital in which physicians in critical care specialties showed statistically significant improvement in EI at the conclusion of the program.